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Suez Valoservices
Enabling Suez to streamline their services, making it easy for customers to find and engage with the waste treatment solutions they need
Enabling Suez to streamline their services, making it easy for customers to find and engage with the waste treatment solutions they need
Overview
Headquartered in Paris, France, Suez is a global leader in the water and waste management sectors. As the world's third-largest waste manager and the largest water supplier, Suez is committed to providing essential services that protect resources and improve quality of life wherever they operate.
Challenge
Suez markets its waste treatment services online through its Valoservices brand. However, the initial solution's limitations and its product-oriented approach hindered its maintainability and effectiveness. This prompted Suez to launch a project to completely overhaul this platform to better adapt the user experience and technology to the specific needs of selling services online by forming a partnership with SCND.
Outcome
In partnership with SCND, Suez launched an innovative online service marketplace that integrates all Suez partners into a comprehensive service offering, ensuring a seamless and unified experience for their users. The marketplace serves as a centralized repository for Suez's entire services catalog, making it accessible online throughout France. This strategic move enhances the visibility and availability of Suez's services, streamlining the process for their customers to find and engage with the waste treatment solutions they need.
Services in your pocket: discover, book and pay for any service, any time, directly online.
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Access accurate service offerings through a centralized service repository.
